Artist · gallery · studio

Selling one-of-a-kind work online has rules of its own

Art doesn't fit the e-commerce mould: stock is one, pricing is sensitive, shipping is risky, and the buyer buys the artist first. This page covers those differences.

Selling one-of-a-kind work online has rules of its own

Where this industry gets stuck

01

Stock of one

Standard store logic is built on quantity. With a one-of-a-kind work the "add to cart" logic breaks down: should a sold work stay or go, and what should it say?

02

To show the price or not to show it

Show the price and you open the door to haggling; hide it and serious buyers leave without asking. There is a balanced path between the two, but it has to be built.

03

The work stands there with no story

The buyer buys the artist first and the work second. Without the studio, the process, the materials and the series story, the price has no justification.

04

Fear of shipping and damage

Both buyer and artist are wary. If packing, insurance and what happens in case of damage aren't written down, the buyer doesn't want to carry the risk.

What I build

And if you don't know my industry?

You make the work. What I know is the structure that makes someone who has never seen it trust it enough to buy online. And I work with this audience every day: ART IST's customers are painters and studios.

Two things you can look at

My customers are painters and studios — I know this audience and what it cares about at close range.

The most asked questions in this sector

Should I show prices on the site?

Below a certain price range, showing it increases sales; in the upper segment "request a price" works better. We can mix both on one site: priced below a threshold, on request above it. We decide together — but leaving it blank is the worst option.

How do I sell a one-of-a-kind work?

When a work sells, the page stays and gets marked "sold". That both protects your search ranking and tells new buyers "this work sells". From that same page you point visitors to similar pieces.

What happens if it is damaged in transit?

We put this in writing up front: how it is packed, whether it ships insured, what happens if it is damaged. This is the buyer's biggest hesitation, and writing the answer on the site removes most of it.

Show me your brand and I'll tell you what can be done

I don't charge for this. If I think we're not a fit, I'll say that plainly too — I take on a few brands a year, not everyone.

Let us talk about your brand